What information we collect
How we may share information
How you can limit our sharing of information
What information about customers do we collect? How do we use it?Your personal information. At Highbridge Company ("Highbridge"), we only collect personally identifiable information about you to the extent you specifically provide it to us. This includes, for example, the information you provide when you place an order, request a catalog or respond to a survey. This information may include:
Your mailing address
Your e-mail address
Your phone number
Your credit card number (only for the duration of the live transaction; we do not store your credit card information on our servers)
We do not share this information with third parties.
Other information about you. Highbridge uses technology that lets us know what type of browser you are using, the website from which you enter highbridgeaudio.com, and the pages you view as you tour our site. This technology does not identify you personallyit simply helps us compile statistics about our site visitors and their use of our site. We use these statistics and share them with third parties to improve our website design and content and in connection with marketing programs.
It may also include information you submit about other people; for example, the name and address of a gift recipient. We use the information you share with us:
To provide the products and services you request,
To improve the content of our site and enhance your shopping experience, and
For marketing and promotional purposes.
What if you do not wish to receive promotional information as a result of using the highbridgeaudio.com website?E-Mail Address. To keep you updated on the latest happenings at Highbridge, we may e-mail you with news about Highbridge products, services and events. If you receive e-mail from HighBridge that you would rather not receive, simply follow the unsubscribe instructions included in the e-mail. Your e-mail address will be removed from future Highbridge e-mail promotions.
Our Mailing List. If you provide us with your name and address, we will add you to our mailing list. If you do not wish to receive Highbridge catalogs, please call us at 1-800-755-8532.
SecurityYou can shop at www.highbridgeaudio.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
Highbridgeaudio.com is registered with the Authorize.Net Verified Merchant Seal program. We have appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect.
Secure Sockets Layering (SSL)
Highbridgeaudio.com uses Secure Socket Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at highbidgeaudio.com is just as safe as giving your credit card number over the phone.
ChildrenHighbridgeaudio.com does not knowingly collect personally identifiable information from children under the age of 13. If a child has provided highbridgeaudio.com with personally identifiable information, we ask that a parent or guardian send a e-mail to firstname.lastname@example.org. Please indicate "unsubscribe" in the subject line and we will do our best to delete the information from our files.
LAST UPDATED October 2009
January 2008: Removal of references to providing order information to unaffiliated third parties.
October 2009: Addition of Authorize.net information.